Technical Support

SURFASOLOGY™ endeavour to be involved in project design to ensure that the correct products or systems are specified to maximise the outcome benefits for the client. Our highly qualified professional technical support team understand both the design and onsite requirements of the project and they work together with the various stakeholders to ensure that all considerations are taken into account when choosing the most suitable systems for specific application.

We are conversant with the relevant European and National standards applicable to our areas of expertise and our Technical team will help to guide the client to meet those standards by selecting, overseeing, and approving the system design & installation to ensure a successful outcome.

Please visit our “Blog” page to access articles on construction
solutions and helpful tips.

Design Support

As part of the design philosophy BS8102:2009 states thata waterproofing specialist should be included as part of the design team so that an integrated waterproofing solution is created”. The principle objective of this recommendation is to ensure the design team are provided with information and guidance that assist with and influence the design, installation and the future maintenance of the waterproofed structure.

“The waterproofing specialist could be the manufacturer or material supplier, provided that the manufacturer/supplier has the relevant expertise”. 

SURFASOLOGY™ has a fully trained team of technical professionals including Engineering Graduates and a Certificated Surveyor in Structural Waterproofing (CSSW) accredited by the Property Care Association (PCA) in accordance with the criteria set down in BS 8102 and NHBC Chapter 5.4.

At SURFASOLOGY™, it is our number one priority to ensure that we offer our clients the most suitable and reliable solutions that comply with CE Marking, EN Standards, BS Standards, NHBC and other applicable design guides. We understand that standard details on products’ application and installation available from manufacturers are not absolute. For this reason, we tailor waterproofing designs and suitable product options to each individual project. 

Technical & Application Training

SURFASOLOGY offers extensive accredited training in product selection, specification, and application for construction professionals like contractors, specialist applicators, and design professionals. Training is conducted in-house, at external locations, and also on-site. All training takes into account manufacturer’s instructions, learned application knowledge, and the current National, International and European standards.

Full technical literature and support information is also available.

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SURFASOLOGY™ endeavour to be involved in project the world.

Dryzone System - Express Replastering - Installation

Stormdry Masonry Protection Cream - Colourless, Breathable Water-Repellent

Avail of our professional technical support

Dear Customers,

We hope that you are all keeping safe and well.

We would just like to confirm that that we are open for business to support emergencies or ‘essential’ sites with structural waterproofing & construction products, services, and technical support during the current Level 5 restrictions.

We have both COVID compliant and remote working systems in place in order to provide our customers with an uninterrupted service.

Just call us on 01-8321005 or email [email protected] for help.

Your SURFASOLOGY Team